Boards & Beans takes your privacy seriously. Therefore, we only process data that we need to improve our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Boards & Beans. The effective date of these conditions is 03/05/2023. By publishing a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data, how we protect your data from misuse, and what rights you have with respect to the personal data you have provided to us.
If you have any questions about our privacy policy, you can contact our privacy officer. You will find the contact details in our impressum.
About Data Processing
Below, you can read how we process your data, where we store it, what security techniques we use, and who has access to the data.
Webshop Software
WooCommerce
Our webshop is developed with software from WooCommerce. Personal data that you provide for our services will be shared with this party. WooCommerce has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Based on the agreement we have with them, WooCommerce is obligated to take appropriate security measures. These security measures include the application of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group to further improve services.
WooCommerce Hosting
Our webshop is developed with WooCommerce software, and we have chosen Mijn.host for our web hosting. Personal data that you provide for our services is shared with this party. Mijn.host has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Based on the agreement we have with them, Mijn.host is obligated to take appropriate security measures. These security measures include the application of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.
Email and Mailing Lists
MailPoet
If you have signed up for our newsletter, are a member of our site (if you can log in), or have previously purchased on our site, you may receive emails from us. We only send emails that you have signed up for or that pertain to services we previously provided. To send you emails, we use your name and email address that you provide. Our site also records the IP address you used when signing up for the service to prevent system abuse.
Gmail
We use Gmail for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Gmail does not have access to our mailbox, and we treat all our email traffic confidentially.
Payment Processors
Pay.nl
To handle (part of) the payments in our webshop, we use the payment service provider Pay.nl. Pay.nl processes your name, address, and residence details and your payment information such as your bank account or credit card number. Pay.nl has taken appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve its services and, in this context, to share (anonymized) data with third parties. In the case of a request for a deferred payment (credit facility), Pay.nl shares personal data and order data with afterpay service providers. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Pay.nl’s services for which they engage third parties. Pay.nl does not retain your data longer than allowed by legal time limits.
Shipping and Logistics
Sendy
When you place an order with us, it is our job to deliver your package to you. We use the services of Sendy to carry out the deliveries. It is necessary for us to share your name, address, and residence details with Sendy. Sendy only uses this information to fulfill the agreement. In the event that Sendy engages subcontractors, for example, couriers like DHL, PostNL, or DPD, Sendy also provides your data to these parties.
Purpose of Data Processing
General Purpose of Processing
We only use your data for our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us, and we use this data to contact you at a later date – other than at your request – we will ask for your explicit permission. Your data is not shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound by confidentiality under the agreement between them and us or an oath or legal obligation.
Automatically Collected Data
Data automatically collected by our website is processed with the aim of further improving our services. These data (e.g., your IP address, web browser, and operating system) are not personal data.
Cooperation with Tax and Criminal Investigations
In some cases, Boards & Beans may be held, based on a legal obligation, to share your data in connection with tax or criminal investigations by authorities. In such a case, we are forced to share your data, but we will oppose it within the possibilities provided by law.
Retention Periods
We keep your data as long as you are our client. This means we retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a forget request. This also means we do not retain your data for more than two years from the last contact moment or transaction unless there is a legal justification for doing so. Based on applicable administrative obligations, we must retain invoices with your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.
Your Rights
Under applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. We explain below what rights these are and how you can invoke these rights. In principle, we send copies and copies of your data only to your already known email address to prevent misuse. In the event that you wish to receive the data at another email address or, for example, by mail, we will ask you to identify yourself. We keep records of completed requests, and in the case of a forget request, we administer anonymized data. All copies and copies of data you receive are in a machine-readable data format that we use within our systems. You always have the right to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.
Right of Access
You always have the right to inspect the data that we (have) processed and that relate to your person or can be traced back to you. You can make a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors that have this data, specifying the category under which we have stored this data at the email address known to us.
Right to Rectification
You always have the right to have the data that we (have) processed and that relate to your person or can be traced back to you adjusted. You can make a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.
Right to Restrict Processing
You always have the right to restrict the data that we (have) processed that relate to your person or can be traced back to you. You can make a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data will no longer be processed until you lift the restriction to the email address known to us.
Right to Data Portability
You always have the right to have the data that we (have) processed and that relate to your person or can be traced back to you carried out by another party. You can make a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or have been processed on our behalf by other processors or third parties to the email address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right to Object and Other Rights
You have the right to object to the processing of your personal data by or on behalf of Boards & Beans in some cases. If you object, we will immediately stop data processing pending the handling of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data we (have) processed, and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy officer.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website.
This processor may be required to provide access to this data based on applicable laws and regulations. We collect information about your browsing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and thus follow your movements on the internet. Google uses this information to provide targeted advertising (Adwords) and other Google services and products.
Third-Party Cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we already process data collected about you, we will notify you by email.
